All mail comes with tracking

Closet Children is not responsible for any delays in delivery once sent. If there are any issues, we will do our best within reason to help you track your packages. Items that are lost in the mail are completely out of our control. There will be no refund issued for lost packages.

If mails are returned to us due to rejection or wrong address, you will be charged again for re-shipping. If you choose to get a refund, you will be charged $7 SGD for restocking in this scenario.

Expedited Courier

-1-2 days with JT&T

We ship worldwide.

Shipping to Asia, US, UK, Canada and Australia:

-Standard shipping 7-10 days to reach with custom clearance

-Expedited shipping with FEDEX takes 2-5 days

Europe and other countries:

-Standard Shipping 10-14 days with customs clearance

-Expedited shipping with FEDEX takes 2-5 days

Please note that these are all estimates and we cannot be responsible for any shipment delays.

International packages may incur local taxes or custom fees which have to be paid for by the customer. Cross-border shipments are also subject to opening and inspection if needed by customs authorities. We are not responsible for any taxes or customs fees.

CHANGE OF ADDRESS

Please makes sure that the address you've given us is accurate. We will not be responsible for packages sent to the wrong address.

Changes to address before order is sent out can be made however changes after your order has been shipped will be difficult to change. Changes can be requested for expedited Fedex delivery but will not be guaranteed. If the request is rejected Fedex might dispose of the parcel in the receiving country or have it sent back to us. In the case that it is sent back to us, you will have to pay for a second shipment to your new address. You will not receive a refund for shipments that are lost or disposed of because of a wrong address. Providing the correct address is the customer's responsibility.

If your order is returned to us because it was refused at delivery, wrong address was given or not picked up in time, you will not be given a 100% refund. You'll be refunded for the item(s) minus a flat fee of $17 SGD (13 USD) for standard shipping orders and $25 SGD (20 USD) for expedited shipping orders to cover restocking.